This fall I am reading Traction by Gino Wickman and am a mentor for the COSE Strategic Planning Course. I plan to share with you what I am learning.
I was reminded of two things immediately that will help my business:
It is October and I should have a forecast in place for 2016. Time flies. Last year’s forecast is a year old; time to be thinking about next year. Sadly I found the process to be much harder than I expected. I figured out how much I want to grow and why. After overcoming the first hurdle, the rest of the process was easier. Still, the process took a couple hours.
A couple takeaways:
I am in the process of hiring right now. When reviewing my interviewing questions I realized that the questions needed to be more focused on the BudgetEase corporate values. For example, one of our values is stressing clients’ needs and wants. How do I interview for this? I added the question: 'When you are out to a restaurant, when are you pleased with the service?' I am looking for team member who knows excellent service and can define it – like not hovering around, anticipating needs and respecting clients’ time.
What are you doing to work on your business? Please share you successes and stay tuned for more Strategic Planning updates.