I had a client last week who accidentally deleted a Sales Tax Check. She tried to duplicate the check but didn’t remember exactly what the amounts were on the detail or what accounts were in the transaction. She spent hours trying different combinations but none of her attempts left her Sales Tax Payable balance, her checking account and her tax filing – all three in balance.
What could she have done?
Step 1: Use the Audit Trail
Desktop (Reports/Accountant & Taxes/Audit Trail)
Online (start typing in Audit and Choose Audit Log)
Step 2: Limit the transactions by Date or Amount to find the original transaction
Desktop: Go to Customize report then the Filters Tab to limit your search for the deleted transaction by amount, date or any other distinguishing character of the transaction.
Online: Limit by date range, type of transaction, account or even Deleted Transactions
Step 3: Jot down or print the transaction so you can re-enter it
Now you have all the information that you need to re-enter the transaction correctly.
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