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How to Quickly Fix a Mistake in QuickBooks

Jan 26, 2015 11:21:00 AM Kathy Dise QuickBooks, For Accountants

I had a client last week who accidentally deleted a Sales Tax Check.  She tried to duplicate the check but didn’t remember exactly what the amounts were on the detail or what accounts were in the transaction.  She spent hours trying different combinations but none of her attempts left her Sales Tax Payable balance, her checking account and her tax filing – all three in balance.  

What could she have done?

Step 1: Use the Audit Trail

Desktop (Reports/Accountant & Taxes/Audit Trail)


Online (start typing in Audit and Choose Audit Log)


Step 2: Limit the transactions by Date or Amount to find the original transaction

Desktop: Go to Customize report then the Filters Tab to limit your search for the deleted transaction by amount, date or any other distinguishing character of the transaction. 


Online: Limit by date range, type of transaction, account or even Deleted Transactions


Step 3: Jot down or print the transaction so you can re-enter it

Now you have all the information that you need to re-enter the transaction correctly.


If you have trouble fixing mistakes and the problem just keeps getting worse, give us a call or come to our office hours by clicking the link below.  We can help you save a great deal of time fixing your QuickBooks.


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Kathy Dise

Written by Kathy Dise

Kathy has over 30 years experience helping small businesses succeed. As a commercial lender, commercialization expert and now as a QuickBooks diamond level advisor, Kathy understands the challenges small business owners face. Her experience helps business owners quickly accomplish their financial goals. As the owner of BudgetEase, Kathy works with clients to develop a plan to efficiently process 1,000s of small transactions so owners can make informed decisions. She lives in Shaker Heights, OH with her husband Ralph and enjoys golf, curling and walking in Cleveland’s fabulous Metro Parks.