Understanding Social Engineering, the manipulation technique that exploits human error to gain private information, is the first step to avoiding being a victim of an attack. The second step is to learn how you can best protect yourself and your business from it. There are a few important, yet simple, methods you can follow. The processes below have been successful for our clients.
This week, another one of our clients fell victim to Social Engineering. An employee received an email to make a change in another employee’s payroll deposit bank account that went undetected for two months. The business owner had a clearly written policy to never accept written instructions for changes in bank account information. Yet the employee made the change. Our client spent hours filing claims, lost sleep from the horror and frustration of the situation, and spent thousands of dollars to make her employee whole. It’s time to educate yourself on Social Engineering so this doesn’t happen to you.