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Common IOLTA Account Mistakes in QuickBooks Online (QBO) and How to Avoid Them

May 6, 2026 8:47:00 AM Kathy Dise

Common IOLTA Account Mistakes in QuickBooks Online (QBO) and How to Avoid Them
2:46

QBO dashboardWhile you don’t want to mismanage any of your accounting records, mismanaging a trust account (IOLTA – Interest on Lawyers Trust Account) can have terrible consequences. Keep in mind, trust funds are not your money, at least not yet.  

Common Trust Accounting Mistakes

Not Maintaining Separate Accounts

Keep trust funds in a separate bank account. At no time should operating funds and trust funds commingle. Tracking funds become very difficult if you are using one account for general business and trust transactions. Additionally, mingling funds can lead to the appearance of impropriety.

Some small businesses go so far as to keep trust funds in a different bank from their general business account.

Reconcile

Small business owners often do not reconcile trust funds regularly and balance the trust liability in their balance sheet to the bank statement.

Keep trust funds in a separate bank account

Manual Ledgers

It’s best to use an accounting system, such as QuickBooks, to maintain records instead of a paper-based ledger system. In QuickBooks, it’s easy to provide an audit trail should you need to.

Overdrawing the Account

Make sure to only write checks that you have funds to cover. Overdrawing a trust account is immediately reported to the State and has unpleasant consequences. Don’t let a client talk you into giving them a check that they won’t cash. That never works!

Trust Account Best Practices

Reconcile the Bank IOLTA Account to the IOLTA Liability Account

At least monthly, check to make sure your IOLTA Bank and Liability accounts agree. Yes, they should be identical. If they are not, go transaction by transaction to find the error and adjust. Small errors accidentally occur and the balance could snowball, giving you an unrealistic view of your retainer balances.

Documentation

Make sure you have clear documentation and are transparent with your client on how and when you will move funds from their trust account to your business account.  

Maintain Client Sub-Accounts

If you have less than 20 retainers at one time each client should have their own sub-account showing all activity. Each sub-account should be reconciled monthly to ensure there were no mis-postings between clients.  Creating sub-accounts is very easy to do in QuickBooks by adding a new account in the Chart of Accounts. Below are the parameters you would use:

Contact us if you need help setting up sub-accounts or creating procedures to manage your trust clients.

 

Links to Other IOLTA Blogs:

https://www.budgetease.biz/blog/attorneys-are-you-accounting-for-your-interest-on-lawyers-trust-acc…

https://www.budgetease.biz/blog/how-to-set-up-and-process-iolta-accounts-in-quickbooks-online

Kathy Dise

Written by Kathy Dise

Kathy has over 30 years experience helping small businesses succeed. As a commercial lender, commercialization expert and now as a QuickBooks diamond level advisor, Kathy understands the challenges small business owners face. Her experience helps business owners quickly accomplish their financial goals. As the owner of BudgetEase, Kathy works with clients to develop a plan to efficiently process 1,000s of small transactions so owners can make informed decisions. She lives in Shaker Heights, OH with her husband Ralph and enjoys golf, curling and walking in Cleveland’s fabulous Metro Parks.