I recall my first experience as a bookkeeper in a dental practice. I met the dentist and of course the hygienist. It wasn’t until I began working at various dental practices that I realized how much non-dental related work the hygienist does.
For example, I have seen the hygienist responsible for receiving payments, preparing and sending past due invoices, dealing with insurance-related matters, scheduling patients, and managing accounts payable. This work is in addition to the dental work which he or she is trained to do.